Our Mission

Welcome to Top Rate Microfinance Bank Ltd’s website (www.topratemfbank.com). We are committed to protecting your privacy in accordance with the Nigeria Data Protection Act (NDPA) and other applicable laws.

1. Information Collection

Personal Information: Collected when you use our services (e.g., name, contact details, identification numbers).
Non-Personal Information: Includes technical data such as IP address, browser type, and device details.

2. Use of Information

We use your information to:

Provide, maintain, and improve our services.
Process transactions and verify identities.
Comply with legal and regulatory requirements.
Communicate updates and, where permitted, promotional offers.

3. Data Sharing and Security

Data Sharing: Your information is not sold or rented. It may be shared with regulators, law enforcement, and trusted service providers under strict confidentiality.
Security: We employ robust technical and organizational measures to safeguard your data against unauthorized access and breaches.

4. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain data processing activities.

For any inquiries or to exercise your rights, please contact us at: toprate@topratemfbank.com/08169790312

5. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Changes to This Policy

We may update this Privacy Policy periodically. Please review this page for any changes.

7. Contact Us

For questions regarding this Privacy Policy or our data practices, contact us at:
Top Rate Microfinance Bank Ltd
Plot 10 Km 2 Ogbaku – Izombe Road, Uzele Ogbaku, Imo State
Email: toprate@topratemfbank.com
Phone: 08169790312, 08163832147